Privacy policy

Privacy Policy

Full90 operates this store and website, including all related information, content, features, tools, products, and services to provide you, as a customer, with a personalized shopping experience (the “Services”). Full90 is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or conduct another transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes precedence with regard to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify or reasonably be linked to you. Depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

Contact information, including name, address, billing address, shipping address, telephone number, and email address.
Financial information, including credit card numbers, debit card numbers, financial account numbers, payment card information, financial account information, transaction details, payment method information, payment confirmations, and other payment-related information.
Account information, including usernames, passwords, security questions, preferences, and settings.
Transaction information, including the items you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your previous transactions.
Communications with us, including information you provide when communicating with us, such as when you submit a customer support request.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of our Services you use, we may use personal information for the following purposes:

Providing, personalizing, and improving the Services. We use your personal information to provide the Services, including to fulfill our agreement with you, process your payments, distribute your orders, remember your preferences and items you are interested in, send you account-related messages, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange delivery, facilitate returns and exchanges, enable you to post reviews, and create a personalized shopping experience for you, such as by recommending products related to your purchases. This may include using your personal information to better personalize and improve the Services.
Marketing and advertising. We use your personal information for marketing and advertising purposes, such as sending marketing, advertising, and promotional messages by email, text message, or mail, and showing you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activity on the Services.
Security and fraud prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action against potentially fraudulent, illegal, unsafe, or harmful activity, protect public safety, and secure our Services. If you choose to use the Services and create an account, you are responsible for keeping your login information secure. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.
Communicating with you. We use your personal information to provide customer support, answer your questions, provide effective services, and maintain our business relationship with you.
Legal purposes. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government authorities, to investigate or participate in civil proceedings, potential or actual disputes or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

To Shopify, suppliers, and other third parties that perform services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, distribution, and shipping.
To Klarna, to enable and process your payments when you choose Klarna as your payment method during a purchase.
To business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to request that we do not share information about you in order to show you targeted advertising and marketing based on your online activity across different merchants and websites.
When you instruct us or otherwise consent to us disclosing certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
To our subsidiaries or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are provided by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information that you provide to the Services will be transferred to and shared with Shopify and third parties that may be located in countries other than the country in which you reside, for the purpose of providing and improving the Services for you.

In addition, to protect, develop, and improve our business, we use certain advanced features from Shopify that contain data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify.

Under these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. For more information about how Shopify uses your personal information and what rights you have, you can visit Shopify’s Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal information here: Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other rules and terms. We do not guarantee or take responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information available on those websites.

Information you provide in public or semi-public locations, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitations regarding how that information may be used by us or by third parties.

Our inclusion of such links does not, by itself, constitute an endorsement of the content on those platforms or their owners or operators, except as stated in the Services.

Children’s Information

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are a parent or legal guardian of a child who has provided their personal information to us, you may contact us using the contact information below to request that the information be deleted.

As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” personal information, as those terms are defined under applicable law, relating to individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, information that you send to us may be insecure while being transmitted. We recommend that you do not use insecure channels to send sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only under certain circumstances, and in some cases we may deny your request in accordance with the law.

Right to access/information. You may have the right to request access to the personal information we have about you.
Right to deletion. You may have the right to request that we delete the personal information we have about you.
Right to correction. You may have the right to request that we correct inaccurate personal information we have about you.
Right to data portability. You may have the right to receive a copy of the personal information we have about you and request that we transfer it to a third party, under certain circumstances and with certain exceptions.
Manage communication preferences. We may send you advertising by email, and you can choose to stop receiving these messages at any time by using the unsubscribe option provided in our emails. If you unsubscribe, we may still send you non-promotional emails, such as messages regarding your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and are subject to the exceptions and limitations under local law, you may have the following additional rights:

Right to object to and restrict processing. You may have the right to request that we stop or restrict our processing of personal information for certain purposes.
Withdrawal of consent. When we rely on your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this does not affect the legality of processing carried out based on your consent before it was withdrawn.

You can exercise these rights where indicated in the Services or by contacting us using the contact information below. For more information about how Shopify uses your personal information and what rights you have, including rights relating to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, in accordance with applicable law.

In accordance with applicable laws, you may appoint an authorized representative to exercise your rights on your behalf. Before accepting such a request from a representative, we will require the representative to provide proof that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the time required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact information below.

Depending on where you live, you may have the right to appeal our decision by contacting us using the contact information below or by filing a complaint with your local data protection authority.

For EEA countries, you can find a list of responsible data protection authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant competent authority in the United Kingdom, where applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will publish the revised Privacy Policy on this website, update the “Last updated” date, and notify you in accordance with applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at customersupportfull90@gmail.com.

In accordance with applicable data protection laws, we are the data controller responsible for your personal information.